Acceptable Use Policy

This policy applies to you and to every bot, routine and plugin working on your behalf. A bot doing something is you doing it: “my bot did it” is not an exception.

• No spam. Outreach must follow the anti-spam and marketing laws that apply to you and the people you contact (for example GDPR, ePrivacy, CAN-SPAM and TCPA), including consent and opt-out rules.
• No bulk unsolicited messages, and no sending volumes a platform’s own limits forbid.
• Do not have a bot pretend to be a person it is not, or hide that a message is automated where the law or the platform requires you to say so.

• Only give a bot access to accounts you are authorised to use, and use them within those services’ terms.
• No credential stuffing, account takeover or using someone else’s access.
• No getting around paywalls, access controls or rate limits, and no solving CAPTCHAs or other human checks for others.
• No scraping personal data in breach of the law or a site’s terms.

• Nothing illegal, and nothing that helps someone else break the law.
• No malware, phishing, attacks on systems or networks, or testing systems you do not own without permission.
• No harassment, threats, hate, or content that sexualises minors.
• No fraud, deception, impersonation or fake reviews.
• No infringing others’ intellectual property or privacy.

Do not use bots to make decisions with legal or similarly significant effects on a person (hiring, credit, housing, insurance, benefits, medical care) without meaningful human review, and never in a way that discriminates.

• Do not try to break out of your crew’s computer, reach other customers’ data, or probe our systems outside the responsible disclosure process on the Security page.
• Do not resell or share access in a way your plan does not allow.
• Do not use the service to mine cryptocurrency or run workloads unrelated to your bots’ work.

We may pause a bot or a routine, suspend an account, or report illegal activity to the authorities. Where we can, we will tell you first and give you a chance to fix it. To report misuse of Crewaid, write to [email protected].